This return and refund policy outlines the circumstances under which you may be eligible for a refund on your purchased service. This policy applies to both our online and offline sales. 

If you have any questions that are not addressed by this policy, please contact our customer care and support team by phone or email.

What if the vehicle has been sold by the time the inspectors arrive at the vehicle seller’s location?

In such a circumstance, we will assign the inspection to your next vehicle that you wish to inspect. You can acquire the service again at any time by referring to your invoice copy number.

In the event that our inspector arrived at the specified location on the scheduled inspection day but was unable to complete the job due to a seller or customer issue. The customer has the option to reschedule an inspection on another available day. In this situation, there may be a transportation cost.

What if I want a refund after making a reservation?

After you make a reservation, we will appoint a technician for the time and day you specify. As a result, you are ineligible for a refund; your only choice is to transfer the booking to another individual for a checkup. If you need further information, please contact us directly.

Refund and Returns Policy